We all get sick and life can sometimes get in the way of appointments, but when a consultation is cancelled at short notice, it can be difficult to fill for another family who needed help but have been turned away because of lack of appointment availability.
Please see my cancellation policy:
- If a booking is cancelled more than 24hrs prior to the scheduled time, there is no charge payable.
- If a booking is cancelled less than 24hrs prior to the scheduled time, 50% of the consultation fee is payable
- I am happy to reschedule consultations when needed, but will only reschedule once. There is no fee for this.
- If a consultation has been rescheduled by you and you are unable to have the consultation at the (second) scheduled time, this will be considered a cancellation. See above for cancellation fees.
Thankyou for your understanding.